Existing customers
Existing customers
brown horses in a field

Equine Claims

If an incident occurs that may result in a claim please remember the following:

  • If your horse is ill or injured don't delay calling your vet - arrange treatment immediately
  • Download a claim form and email it back to us at equine-claims@allianz.co.uk
  • If you have Third Party Liability on your cover and an incident happens which could lead to a claim please call to tell us as soon as possible. Please call our specialist liability teams on 01483 218 781 for injury to a third party and 01483 218 782 for damage to third party property. The lines are open Monday to Friday 9am to 5pm, excluding Bank Holidays.

Claim Forms

Your guide to completing a claim form 2 MB

To make a claim download the relevant form below. Once the form is completed by yourself and your vet, attach all of the supporting documents and email it back to us at equine-claims@allianz.co.uk. If you are unable to download a copy of the claim form, please call us on 0345 074 2676.

What happens when you submit your claim?

We will let you know as soon as we have received your claim form. Our experienced team are ready and waiting to help, and will be in touch if we need any more information about your claim.

Track your claim

You can view the current status of your claim here.

Follow us

Petplan Equine is a trading name of Pet Plan Limited (Registered in England and Wales with company number 1282939) and Allianz Insurance plc (Registered in England and Wales with company number 84638). Pet Plan Limited is authorised and regulated by the Financial Conduct Authority. Allianz Insurance plc is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority reference number 121849. Registered address: 15 Bishopsgate, London, EC2N 3AR