Privacy and Legal Notice

Please read this Notice with care as by using this site you agree to be bound by its terms.

If we decide to make changes to the Notice we will post any changes on this page. If you have any queries please contact us.

Privacy Notice

Protecting your privacy is important to us. We promise to respect and safeguard your personal information. We shall try to ensure that your details are accurate and kept up to date. We set out below how we use this information.

We collect and use personal information to allow us to give you a quote or process your purchase of a policy. Such information may include your name, address, telephone number, e-mail address, bank details and renewal date(s) as well as your credit or debit card number and expiry date.

The information you supply may be used by the Allianz Group and their agents for insurance product administration, customer research and to keep you informed by post, telephone, e-mail or other means of services or products which may be of interest to you. Where we use your personal details to tell you about other products and services we will give you the opportunity to inform us that you do not wish your details to be used in this way.

For your protection, telephone calls will be recorded and may be monitored. Where appropriate we make checks with a licensed credit referencing agency and a record of any search will be made. We exchange information with other insurers through various databases to help us check information provided and also to prevent fraudulent claims. We will disclose information about you to regulatory authorities in response to formal requests.

Your personal data may be transferred to countries outside the EEA. It will at all times be held securely and handled with the utmost care in accordance with all principles of the UK law. By submitting your information you consent to such a transfer.

Allianz is committed to protecting your privacy and takes its responsibilities regarding security of customer information very seriously. We use one of the best available security systems to protect your communication with us.

As your details are sent to us they are encrypted using a system called Secure Socket Layer, (SSL 128bit). You will see a padlock symbol at the bottom of the screen to confirm this.

SSL serves three purposes..

It prevents impersonation so you can be certain you are dealing with Allianz Insurance plc, (Click on the padlock to view our Registration Certificate).
It encrypts data so that others cannot read it.
It prevents others changing data that is being sent.

In addition your data is stored behind a firewall on our internal systems, this prevents unauthorised people from gaining access to it.

Furthermore, as required by the UK Data Protection Act 1998, we follow strict security procedures in the storage and disclosure of information, which you have given us to prevent unauthorised access.

Whilst using this site, some information is collected automatically using 'cookies'. This facilitates various processing requirements or enables us to analyse how the site is being used. These cookies may not be automatically deleted from your hard disk when you finish using the web site. You can change your web browser to reject cookies or delete cookies that have already been saved, however this may prevent the site from working correctly.

You have the right to request a copy of all personal information we hold about you, for which there may be a fee of £10.

Legal Notice

About us

Allianz Insurance plc is an authorised Insurer registered in England (No. 84638). Registered office: 57 Ladymead, Guildford, Surrey, GU1 1DB, UK.

It is authorised and regulated by the Financial Services Authority for investment business and is entered on their register under number 121849 www.fsa.gov.uk/register/. It is also a member of the Financial Ombudsman Service and the Association of British Insurers.

[If you have a complaint, please contact us at: - Petplan, Allianz Insurance plc, Great West House (GW2), Great West Road, Brentford, Middlesex, TW8 9DX]

Disclaimer

Whilst we make every effort to ensure that the information contained in this site is complete and accurate, we are not liable for any errors, omissions or misleading statements on these pages or any site to which these pages connect. Anything on this site is for information purposes only and does not constitute investment advice.

Where there are links from our site to other sites we give no implied approval or endorsement or comment as to the quality or contents of these other sites as we have no responsibility for any other site.

We reserve the right to make amendments and changes to the information on this site at any time. Unless it is clearly indicated, the information provided on this site is not intended to be an offer by us to enter into a contract with you. A contract will be formed only after we have accepted your application and have confirmed to you that a contract has been entered into.

It is your responsibility to ensure that any software downloaded onto your computer from this site is suitable and free from viruses.

Intellectual Property

Petplan and its logo are the registered trademarks in the UK and other countries of Allianz Insurance plc. The copyright and the content and images in the site belong to Allianz Insurance plc or the images and content are used by Allianz Insurance plc with the permission of the Copyright owner. Note that we are not the owner of copyright in any site linked to our site and you should seek permission from the site owners before copying any materials from them.

You may download information for your own personal use but otherwise it may not be copied or reproduced except with our written permission.

Applicable Law

Products and services illustrated on this site are available for citizens of the UK only. The applicable law governing the contents and use of this site and any disputes arising from use of this site is English law and disputes will be subject to the exclusive jurisdiction of the English courts.

Note that this site is not intended for use or distribution by a person in any country where such use or distribution of the site would be contrary to local laws or regulation.

The services described in this site are available to private individuals for their use only. You are not permitted to use this site or to copy material from the site for any commercial purposes.

E-Mails

Please note that there is no guarantee that any e-mail sent to this site will be received by Allianz Insurance plc or that the message will remain confidential whilst being transmitted.