Customer Offers Terms and Conditions

Prize Draw General Terms and Conditions

1. By entering into the prize draw, all entrants will be deemed to have accepted and be bound by the following rules.
2. Entry is free and is open to entrants aged 18 years old or over and proof of identity and age may be required. Use of a false name or address will result in disqualification.
3. All entries must be made by UK residents.
4. All entrants consent to us contacting them about our products and services, and when you enter the prize draw online your email address will be added to Petplan Equine Equine's newsletter database. You will be given the opportunity to unsubscribe from the email newsletter database via the unsubscribe message in the email.
5. All employees of the Allianz UK group, and their respective subsidiaries and associated companies, their immediate families and anyone involved in the promotion of the competition, including any printers and agents, suppliers of the prize and any other companies associated with the prize draw, are excluded from entry.
6. Only one entry may be made per person. Petplan Equine will disallow duplicate entries where it finds them. Entries made online using methods generated by a script, macro or the use of automated devices will be void.
7. The prize shall be awarded at Petplan Equine's discretion and if it considers any entrant has acted inappropriately or dishonestly in entering into the competition, it reserves the right to refuse to award any prize. No purchase is necessary. Winners will be confirmed either by phone, in writing or by email. If they cannot be contacted Petplan Equine reserves the right to offer the prize to the next eligible entrant drawn at random.
8. No responsibility is accepted for lost entries, delayed entries or mis-transmitted entries.
9. Winners' names will be made available upon request after the closing date by sending a SAE to: Petplan Equine Marketing, PO Box 222, Huddersfield, HD8 1FQ. Petplan Equine also reserves the right to announce winners on the Petplan Equine website and/or social media sites.
10. The prize is as stated and is subject to availability and the suppliers' terms and conditions. In the event of the prize being unavailable for any reason outside Petplan Equine's control it reserves the right to offer an alternative prize of equal value. Petplan Equine is not responsible for the quality of the goods supplied.
11. The prize is non-transferable and there is no cash or other alternative. The prize may be taxable and the winner will be responsible for any tax arising.
12. All prizes will be sent within 30 days of notification as long as valid contact details are provided.
13. Petplan Equine's decision is final and no correspondence will be entered into and it reserves the right to amend or alter the terms of the prize draw.
14. Winners will participate in all required publicity and Petplan Equine reserves the right to publish the names and photos of winners in post event publications and on the Petplan Equine website. Winners will reasonably cooperate with publicity as a result of winning.
15. The promoter of this prize draw is Allianz Insurance plc ("Petplan Equine") whose registered office is at 57 Ladymead, Guildford, Surrey GU1 1DB.
16. These terms and conditions shall be governed by the laws of England and Wales and any action arising out of these terms shall be litigated in, and only in, the courts of England and Wales, and you hereby agree to submit to the exclusive jurisdiction of those courts and further agree that they are a convenient forum for you.

Petplan Equine Christmas Hamper Prize Draw Terms and Conditions:

1. One winner will be chosen at random from all of the entries received by Petplan Equine prior to the closing date.
2. The closing date for entries is 11:59pm on 26th December 2020 and the winner will be notified by 4th January 2021.
3. The winner will win 2 Christmas hampers, one for them and one for a friend, up to the value of £50 per hamper.
4. To enter the prize draw, eligible entrants must state who they would like to share the prize with in the comments section of the qualifying Facebook post during the promotional period.
5. Entry is free and is open to those aged 18 years old or over and proof of identity and age may be required. Use of a false name or address will result in disqualification.
6. All entries must be made by UK residents.
7. All employees of Petplan Equine (and the associated Allianz UK Group), their immediate families and anyone involved in the promotion of the prize draw, including any printers and agents, suppliers of the prize and any other companies associated with the prize draw, are excluded from entry.
8. Only one entry may be made per person. Petplan Equine will disallow duplicate entries where it finds them. Entries made online using methods generated by a script, macro or the use of automated devices will be void.
9. Prizes shall be awarded at Petplan Equine’s discretion and if it considers any entrant has acted inappropriately or dishonestly in entering into the prize draw, it reserves the right to refuse to award any prize. No purchase is necessary to claim the prize. The winner will be confirmed by social media. If they cannot be contacted within a reasonable period of time, Petplan Equine reserves the right to offer the prize to the next eligible entrant drawn at random.
10. No responsibility is accepted for lost entries, delayed entries or mis-transmitted entries.
11. The winner’s name will be made available upon request after 5th January 2021 by emailing [email protected].
12. Prizes are as stated and are subject to availability and the suppliers' terms and conditions. In the event of any prize being unavailable for any reason outside Allianz’s control it reserves the right to offer an alternative prize of equal value. Allianz is not responsible for the quality of any goods or services supplied.
13. All prizes are non-transferable and there is no cash or other alternative. Prizes may be taxable and the winner will be responsible for any tax arising.
14. The hampers will be sent within 30 days of notification as long as valid contact details are provided.
15. Petplan Equine’s decision is final and no correspondence will be entered into and it reserves the right to amend or alter the terms of the prize draw.
16. The winner will participate in all required publicity and Petplan Equine reserves the right to publish the name and photo of the winner in post event publications and on the Petplan Equine website and/or social media sites. The winner will reasonably cooperate with publicity as a result of winning.
17. Contact information about entrants is collected by Petplan Equine in order to contact them about the promotion and where appropriate award prizes.
18. By entering into the prize draw, all entrants will be deemed to have accepted and be bound by these terms and conditions.
19. This prize draw is in no way sponsored, endorsed or administered by, or associated with, Facebook. Eligible entrants understand and agree that they are providing their information to Petplan Equine and not to Facebook. By entering this prize draw, each eligible entrant releases Facebook from any action or claim arising out of the prize draw. Any questions, comments or complaints regarding this prize draw must be directed to Petplan Equine, not Facebook.
20. These terms and conditions shall be governed by the laws of England and Wales.
21. The promoter of this prize draw is Pet Plan Limited (“Petplan Equine”) whose registered office is at 57 Ladymead, Guildford, Surrey GU1 1DB.